Home > Resilience for Workplaces > Solution Focused Team Talk

Great communication is at the heart of highly effective teams; building trusting relationships while enabling positive outcomes. This training will provide you with the practical tools for more productive meetings and conversations, a better response to challenge and conflict, a more pragmatic approach and openness to change, a better sense of direction, more positive team relationships and collaboration.

“Problem talk creates problems. Solution talk creates solutions.” - Steve de Shazer


This training includes practical examples, tasks and exercises that can be used in everyday workplace situations. As a result, you will have the opportunity to: explore your own communication through self-coaching; help individuals become better at communicating through supporting or coaching others; and help your whole team to improve their communication skills. Like all our work at The Resilience Doughnut, solution focused skills are at the heart of this training which provide a powerful approach for positive communication and change. 

Who is this training for?

This training is for individuals or smaller groups of up to 20 team members or leaders within any workplace setting.

​What is the delivery structure?

  • For teams, this training can be delivered face-to-face over 2 days, or any combination of full and half days to suit your needs.

  • For individuals, this training is available as an open event delivered online or face-to-face. Subject to availability.

What's included?

In addition to 12 hours of face-to-face delivery this training also includes:

  • Access to online resources to support application of tools.​

  • Reading list available.

Day 1

6 Hours

​During Day 1 you will learn how to:

  • Formulate more powerful questions.

  • Determine a desired outcome for a conversation, meeting or project.

  • Create a clear and concrete vision for the desired outcome.

  • Create a clear and concrete vision of the future when stuck in problem thinking.

  • Recognise assets and progress in relation to the desired outcome.

  • Recognise exceptions to a problem to create inroads towards solutions.

  • Recognise instances of success.

Day 2

6 Hours

​During Day 2 you will learn how to:

  • Establish fundamentally positive expectations before a conversation or meeting.

  • Listen constructively for the building blocks for solutions.

  • Strengthen relationships through appreciative observations.

  • Recognise resources.

  • Prepare yourself for challenging events.

  • Put it all together as a simple process to get where you want to be.



Standard Pricing

From £2,600, depending on delivery structure.

Reduced Pricing - For public and third sector organisations.

From £1,750, depending on delivery structure.

Price for up to 20 participants.

At-cost travel and accommodation applies.

Prices correct at 01/04/2019 and are subject to change.

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